Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. You will receive a confirmation email once your order has been placed, and a shipping notification with tracking information once your order ships.

Delivery Times

Estimated delivery time is 10-20 business days after your order has been processed and shipped. You will receive a tracking email as soon as your order is on its way.

Please note that delivery times are estimates and may vary depending on your location and carrier conditions. Delays may occur during peak seasons, holidays, or due to unforeseen circumstances.

Fulfillment

To bring you the best prices and product quality, orders may ship from multiple fulfillment centers and may arrive in separate packages. Each package will include its own tracking number.

Shipping Rates

• Free shipping on orders over $50
• For orders under $50, shipping rates are calculated at checkout based on your location

International Shipping

We ship worldwide. International customers are responsible for all customs duties, import taxes, and fees imposed by their country. These charges are not included in our product prices or shipping costs and are collected by your local customs authority upon delivery.

SLPMAX has no control over customs policies and cannot predict the amount of duty or taxes that may apply. We recommend contacting your local customs office for more information before placing your order.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. Please allow 24-48 hours for tracking information to update after you receive this email.

If you have not received tracking information within 3 business days of your order, please contact us at support@slpmax.com.

Delivery Issues

SLPMAX is not responsible for delays caused by shipping carriers, customs processing, weather events, or other circumstances beyond our control.

If your order appears lost or has not arrived within the estimated delivery window, please contact us at support@slpmax.com with your order number and we will work with our carriers to resolve the issue.

Contact Us

For shipping questions or concerns, contact us at:

SLPMAX
Email: support@slpmax.com